Got my charge station pro and had it installed by a licensed electrician. Blue light on front of unit is lit. Plugged it into truck, seems to charge ok. Downloaded the Charge station pro app and followed the instructions to connect to the internet and the Ford Pass app. It successfully connects to my network (is listed as one of the available networks) but cannot connect to the internet. Called Ford and spoke to a person who seemed to be quite knowledgeable. We went through the process many times, even shutting off the breaker to reboot the charge station, rebooted my network, rebooted my phone, each time with the same result, no internet. There seems to be plenty of wifi signal as all of the bars are lit. The person at ford was concerned that my wifi might not be 2.4 Ghz, but I checked and found that it is. I am somewhat concerned that my antivirus software might be the problem and I'm now waiting for a callback from them. I'm hoping someone here has an idea what I might do to successfully connect. Any ideas would be appreciated.